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Employee who shot video of passenger-manhandling actual culprit: IndiGo
New Delhi, Nov 8 (IANS) A new twist to the IndiGo passenger manhandling case emerged on Wednesday as the airline said the apparent whistleblower, who shot the video, was the main culprit in the incident.
The airline made the revelation in its report which was submitted to the Ministry of Civil Aviation on Wednesday.
On Tuesday, Union Minister Jayant Sinha sought a report from budget carrier IndiGo regarding the incident at Delhi airport last month, when a passenger was manhandled by the airline’s staff.
The incident which took place on October 15 surfaced only on Tuesday after a video showed passenger Rajiv Katyal being manhandled by the airline’s staff after a verbal altercation.
Katyal, who arrived from Chennai, was waiting for the passenger bus at the airport when the incident happened. It is not clear exactly who started the verbal altercation.
The airline, in its report, owned up to the fault and clarified that its employee Montu Kalra — since sacked by IndiGo — who shot the video and turned a whistleblower in the manhandling case was indeed the one who instigated the incident.
After the video surfaced, social media was abuzz slamming the airline for terminating the services of Kalra.
“At the very outset, let me start off by acknowledging that we were at fault and we not only apologise for this regrettable incident, we have also taken action… I personally called and apologised to Mr. Katyal (the customer) 3 weeks ago,” IndiGo airline’s President and Whole Time Director Aditya Ghosh said in the report.
“Even during the pendency of the investigation, we recognised that whatever may have been the provocation, my colleagues should have exercised restraint. Even while the investigation was being conducted, we immediately suspended the involved employees.”
According to Ghosh, Kalra, whose services were terminated and “is claiming to be the whistleblower, is the one you can hear shouting in the video and instructing the other two colleagues who were junior to him to prevent the customer from boarding the bus and holding him back at the ramp area itself.”
“It is important for us to point out that Montu Kalra was not terminated because he either shot a video or, as he is now claiming, brought this to our attention.”
–IANS
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Dr. Abhishek Verma Dedicates a Shelter in Memory of His Mother, Veena Verma, at KGMU; Inaugurated by Daughter Nicolle Verma
World-renowned business tycoon Dr. Abhishek Verma has supported Foodman Vishal Singh’s Hunger-Free World mission. In memory of his mother, Late Veena Verma, who was a 3 term Rajya Sabha MP.
Dr. Verma dedicated a state-of-the-art free permanent shelter for the attendants of patients at KGMU Medical University, Lucknow, under the aegis of Vijay Shree Foundation. His daughter, Nicolle Verma, inaugurated the shelter.
During the event, Foodman Vishal Singh honored Nicolle Verma by presenting her with a memento. Mrs. Nidhi Sharma and Avantika Yadav, associated with the organization, welcomed her with garlands. Following this, Nicolle Verma distributed essential items to the attendants and also handed out fruits. She became emotional remembering her grandmother on her birth anniversary.
On this occasion, she also inaugurated the “Veena Verma Sevalaya” in memory of her grandmother, Veena Verma, to serve the attendants. She expressed, “I feel proud that my family is engaged in nation-building as well as social service. Today, in collaboration with Vijay Shree Foundation founder Foodman Vishal Singh Ji, I feel immensely proud to dedicate this shelter for the poor, helpless, and needy attendants of patients battling serious illnesses like cancer. I am honored to be associated with the Hunger-Free World Mission for humanity.”
Inspired by the continuous humanitarian service provided by Vijay Shree Foundation over the past 17 years, Nicolle Verma donated 10 lakh rupees to support the cause. The purpose of this donation is to ensure that services continue for the needy attendants of patients suffering from severe illnesses in hospitals, as facilitated by Foodman Vishal Singh.
It is noteworthy that Dr. Abhishek Verma’s family has a legacy of public and philanthropic service. They are helping millions to carry forward the values and service work of their parents. On the occasion of his mother’s birth anniversary, Dr. Abhishek Verma dedicated this state-of-the-art permanent shelter at Lucknow Medical College to serve the attendants of patients through the Vijay Shree Foundation.
Supporting Foodman Vishal Singh’s Hunger-Free World mission, Dr. Abhishek Verma assured that he would continually support keeping this flame of humanity alive. He also promised to assist in providing medicines to the helpless patients.
Continuing her grandmother’s legacy of service, Nicolle Verma personally served food to the needy patients and attendants. She said, “It is our good fortune to have received the joy of doing this noble work today through Foodman Vishal Singh. I have taken another step forward in carrying my family’s values and cooperation by joining hands with the Vijay Shree Foundation. My father taught me to serve and help the needy, and I feel happy when I bring a smile to someone’s face.”
On the birth anniversary of the late Veena Verma, the event organizer, Vijay Shree Foundation founder Foodman Vishal Singh, said, “We feel proud and happy that Dr. Abhishek Verma, a globally renowned business tycoon, has extended his support to uplift our country from the hunger index. Today, on his mother’s birth anniversary, he inaugurated a state-of-the-art permanent shelter at Lucknow Medical College, which will always be helpful for the needy attendants of patients. It is a pleasure for me and the organization to receive the affection of Mr. Verma.”
The event was attended by General Manager Verma Family Office Hemant Garg, Sonu Rajput, and the organization’s volunteers, including Sandeep Singh, Parmeshwar Ji, Prashant Rao Gautam, Balram Singh, Ramesh Chaudhary, Suman, Jeetu, Anil, Suraj, Vinay, Manish Bhadauria, Manas Mehrotra, Vivek, Apurv, Happy, and others.