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Some airlines’ food awful, quality should improve: Parliamentary panel

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New Delhi, Jan 5 (IANS) Airlines should offer better quality food as well as change menus periodically, suggested a Parliamentary Standing Committee report.

It also flayed Indigo for not providing food to diabetic passengers.

“Many Members of the Committee pointed out the need to ensure better quality of food served in the airlines. They also opined that the menu offered should be changed periodically. In some cases, the food offered is awful,” the report said.

In a strongly worded 26-page report “Issues related to improving consumers’ satisfaction of airlines” tabled on January 4, the committee on transport, tourism and culture said: “The CEO of Jet Airways admitted to the Committee that in recent times, the quality of food served in Jet Airways has deteriorated and assured that it will be improved in a few weeks. There were less complaints about food served by Spice Jet, Air Asia and Air India. Everyone liked the food served by Vistara.”

It said the Committee was informed that there are great difficulties in getting water and food in low cost airlines especially in Indigo.

“In Indigo, the food has to be pre-booked and on board, if someone demands food, they refuse to provide the food even to those who are diabetic and suffering from other medical conditions. A passenger has to report to the airport counter 2 hours before the departure time and one has to spend a few more hours in the flight without food and water and it is a horrible thing to face.”

The Committee recommended that Indigo and other low cost airlines should take adequate steps to ensure that food is available to the passengers on demand especially to those who are having some medical conditions.

“The Committee notes that the main difference between a low cost carrier and the full cost carrier is the serving of food. It is unacceptable for airlines to serve unsatisfactory food after having charged customers for it. Every airline should maintain the highest quality of food and they should also change the menu occasionally instead of keeping a cold sandwich in their menu throughout the year.

“The Committee recommends that random audits of the catering kitchens should be held to ensure quality, quantity and hygiene and that feedback from customers may also be taken into account. The cost of food may be separately printed on the ticket.”

–IANS
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Dr. Abhishek Verma Dedicates a Shelter in Memory of His Mother, Veena Verma, at KGMU; Inaugurated by Daughter Nicolle Verma

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World-renowned business tycoon Dr. Abhishek Verma has supported Foodman Vishal Singh’s Hunger-Free World mission. In memory of his mother, Late Veena Verma, who was a 3 term Rajya Sabha MP.

Dr. Verma dedicated a state-of-the-art free permanent shelter for the attendants of patients at KGMU Medical University, Lucknow, under the aegis of Vijay Shree Foundation. His daughter, Nicolle Verma, inaugurated the shelter.

During the event, Foodman Vishal Singh honored Nicolle Verma by presenting her with a memento. Mrs. Nidhi Sharma and Avantika Yadav, associated with the organization, welcomed her with garlands. Following this, Nicolle Verma distributed essential items to the attendants and also handed out fruits. She became emotional remembering her grandmother on her birth anniversary.

On this occasion, she also inaugurated the “Veena Verma Sevalaya” in memory of her grandmother, Veena Verma, to serve the attendants. She expressed, “I feel proud that my family is engaged in nation-building as well as social service. Today, in collaboration with Vijay Shree Foundation founder Foodman Vishal Singh Ji, I feel immensely proud to dedicate this shelter for the poor, helpless, and needy attendants of patients battling serious illnesses like cancer. I am honored to be associated with the Hunger-Free World Mission for humanity.”

Inspired by the continuous humanitarian service provided by Vijay Shree Foundation over the past 17 years, Nicolle Verma donated 10 lakh rupees to support the cause. The purpose of this donation is to ensure that services continue for the needy attendants of patients suffering from severe illnesses in hospitals, as facilitated by Foodman Vishal Singh.

It is noteworthy that Dr. Abhishek Verma’s family has a legacy of public and philanthropic service. They are helping millions to carry forward the values and service work of their parents. On the occasion of his mother’s birth anniversary, Dr. Abhishek Verma dedicated this state-of-the-art permanent shelter at Lucknow Medical College to serve the attendants of patients through the Vijay Shree Foundation.

Supporting Foodman Vishal Singh’s Hunger-Free World mission, Dr. Abhishek Verma assured that he would continually support keeping this flame of humanity alive. He also promised to assist in providing medicines to the helpless patients.

Continuing her grandmother’s legacy of service, Nicolle Verma personally served food to the needy patients and attendants. She said, “It is our good fortune to have received the joy of doing this noble work today through Foodman Vishal Singh. I have taken another step forward in carrying my family’s values and cooperation by joining hands with the Vijay Shree Foundation. My father taught me to serve and help the needy, and I feel happy when I bring a smile to someone’s face.”

On the birth anniversary of the late Veena Verma, the event organizer, Vijay Shree Foundation founder Foodman Vishal Singh, said, “We feel proud and happy that Dr. Abhishek Verma, a globally renowned business tycoon, has extended his support to uplift our country from the hunger index. Today, on his mother’s birth anniversary, he inaugurated a state-of-the-art permanent shelter at Lucknow Medical College, which will always be helpful for the needy attendants of patients. It is a pleasure for me and the organization to receive the affection of Mr. Verma.”

The event was attended by General Manager Verma Family Office Hemant Garg, Sonu Rajput, and the organization’s volunteers, including Sandeep Singh, Parmeshwar Ji, Prashant Rao Gautam, Balram Singh, Ramesh Chaudhary, Suman, Jeetu, Anil, Suraj, Vinay, Manish Bhadauria, Manas Mehrotra, Vivek, Apurv, Happy, and others.

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