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Big response to doorstep delivery of services on Day 1: Delhi Government
New Delhi, Sep 10 (IANS) The Delhi Government on Monday launched the doorstep delivery of 40 public services which received a huge response from the people living in the national capital with 369 appointments fixed within hours.
Chief Minister Arvind Kejriwal, who launched the scheme at the Delhi Secretariat, will monitor the output data personally on an hourly basis for the next few days, said a statement from the Delhi Government.
Within hours of its launch, the hotline 1076 was flooded with calls.
By 1.30 p.m. over 1,200 calls were received and 200 appointments were booked, according to the data provided by the government.
By 6 p.m., 2,728 calls were connected. Out of these, 1,286 were connected directly and for rest, the operators had called back.
“A total of 21,000 calls were attempted but could not be connected due to very heavy traffic. The operators will call back each unique number,” the official data said.
Out of the total appointments fixed, in seven cases the documents were also collected.
“However, the number of calls as compared to day one is likely to go down on the consecutive days as there were many callers who called just out of curiosity and to know whether the scheme has started,” it said.
“Call centre flooded with calls. Many applicants can’t get through the call centre. Would request people to be a little patient and stagger the calls,” Gahlot said in a tweet.
Gopal Mohan, the man behind the initiative and Kejriwal’s advisor on technological and anti-corruption subjects, has been working on the scheme for the last three years. He is also working very closely on Delhi Government’s Wi-Fi and CCTV schemes.
Speaking to IANS, Mohan said making the plan was essential as everyone is not comfortable with the online services.
“Only 7-8 per cent were comfortable with the online system when it was planned in December 2015, but could not implement this due to a number of reasons,” he told IANS.
“Looking at the huge number of calls received on the first day, the number of operators is being increased from 40 to 80 from Tuesday. Similarly, the number of lines is also being increased from 50 to 120 from Tuesday,” he said.
–IANS
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Dr. Abhishek Verma Dedicates a Shelter in Memory of His Mother, Veena Verma, at KGMU; Inaugurated by Daughter Nicolle Verma
World-renowned business tycoon Dr. Abhishek Verma has supported Foodman Vishal Singh’s Hunger-Free World mission. In memory of his mother, Late Veena Verma, who was a 3 term Rajya Sabha MP.
Dr. Verma dedicated a state-of-the-art free permanent shelter for the attendants of patients at KGMU Medical University, Lucknow, under the aegis of Vijay Shree Foundation. His daughter, Nicolle Verma, inaugurated the shelter.
During the event, Foodman Vishal Singh honored Nicolle Verma by presenting her with a memento. Mrs. Nidhi Sharma and Avantika Yadav, associated with the organization, welcomed her with garlands. Following this, Nicolle Verma distributed essential items to the attendants and also handed out fruits. She became emotional remembering her grandmother on her birth anniversary.
On this occasion, she also inaugurated the “Veena Verma Sevalaya” in memory of her grandmother, Veena Verma, to serve the attendants. She expressed, “I feel proud that my family is engaged in nation-building as well as social service. Today, in collaboration with Vijay Shree Foundation founder Foodman Vishal Singh Ji, I feel immensely proud to dedicate this shelter for the poor, helpless, and needy attendants of patients battling serious illnesses like cancer. I am honored to be associated with the Hunger-Free World Mission for humanity.”
Inspired by the continuous humanitarian service provided by Vijay Shree Foundation over the past 17 years, Nicolle Verma donated 10 lakh rupees to support the cause. The purpose of this donation is to ensure that services continue for the needy attendants of patients suffering from severe illnesses in hospitals, as facilitated by Foodman Vishal Singh.
It is noteworthy that Dr. Abhishek Verma’s family has a legacy of public and philanthropic service. They are helping millions to carry forward the values and service work of their parents. On the occasion of his mother’s birth anniversary, Dr. Abhishek Verma dedicated this state-of-the-art permanent shelter at Lucknow Medical College to serve the attendants of patients through the Vijay Shree Foundation.
Supporting Foodman Vishal Singh’s Hunger-Free World mission, Dr. Abhishek Verma assured that he would continually support keeping this flame of humanity alive. He also promised to assist in providing medicines to the helpless patients.
Continuing her grandmother’s legacy of service, Nicolle Verma personally served food to the needy patients and attendants. She said, “It is our good fortune to have received the joy of doing this noble work today through Foodman Vishal Singh. I have taken another step forward in carrying my family’s values and cooperation by joining hands with the Vijay Shree Foundation. My father taught me to serve and help the needy, and I feel happy when I bring a smile to someone’s face.”
On the birth anniversary of the late Veena Verma, the event organizer, Vijay Shree Foundation founder Foodman Vishal Singh, said, “We feel proud and happy that Dr. Abhishek Verma, a globally renowned business tycoon, has extended his support to uplift our country from the hunger index. Today, on his mother’s birth anniversary, he inaugurated a state-of-the-art permanent shelter at Lucknow Medical College, which will always be helpful for the needy attendants of patients. It is a pleasure for me and the organization to receive the affection of Mr. Verma.”
The event was attended by General Manager Verma Family Office Hemant Garg, Sonu Rajput, and the organization’s volunteers, including Sandeep Singh, Parmeshwar Ji, Prashant Rao Gautam, Balram Singh, Ramesh Chaudhary, Suman, Jeetu, Anil, Suraj, Vinay, Manish Bhadauria, Manas Mehrotra, Vivek, Apurv, Happy, and others.