Also let me add that you might check with the water company to determine if they have a PRV (pressure reduction valve) on the supply line that might have failed. Mold is growing like crazy in there since my control board crapped out and I refuse to spend $800 to replace that board. Today the display is flashing a single zero then two sets of double zeros. Nor does it get in the way when making repairs to the water and ice control panel. I have a GE side by side and 3 times now in the past week the water connection has some how shut itself off. I put the light back in and sure enough the problem came back. I know this is a really old thread, but IF you had this recently repaired, and after the repair, ice does not come out through the flapper, then it means the flapper door assembly is not installed correctly. Reply. I was quoted an insanely high number to have a serviceman come and fix it for me but I was able to do it myself! Holy crap!! Cant afford $99 for someone to come diagnose it plus pay for parts and labor to fix it. an “Air Riser” is not very common where I live. Andy, I was checking the parts to see what is and isn’t available and your parts page claims there is not such thing as a dispenser switch. The water dispenser works but the ice dispenser does not. Discharge line from filter assembly was clear, but couldn’t get air through the supply side (in either direction). I could totally relate to this video and the frustrations it has caused. It resets and begins to run after I stop pressing the dispenser switch? Hi handy guys. Best check first. for pricing and availability. It had been working just fine until today, the water light indicator is flashing, not the filter, but the water, so now no water is coming out nor ice. Hi, my GE side by side Refg. The paddle clicks whenever you push the lever and then clicks immediately upon release. My GE Artica PSS25NGMDWW started to exhibit the following behavior after 13 years of trouble free operation. A few weeks later it only worked for a few hours at a time. Our water lines go from the water supply, up to the filter, then back out again and over to the ice machine. On nearly every piece in the Café Customizable Professional Collection, you have the option to change your hardware to a different finish. Thanks for the reply – I will need some help to get the fridge pulled out from a tight compartment so I can find the model number and check the line in the back. I trimmed them back, soldered them together, and everything is working fine now. Water stopped, then ice, got new filter again My guess would be there could be a buildup of mineral deposits. Excellent! Last year I fixed the wire under my refrigerator using your advice it was quick and easy and save me a lot of money. have a side-by-side fridge less than 1y/o. I would think just a regular kitchen/bath cleaner that has bleach in it would be fine for cleaning that area and killing mold. Come on man! I appreciate your help! Tried to remove the filter. It appears to be sticking. I viewed the podcast and it was very informative. Yes, water should be fine to drink. Unfortunately that wasn’t the problem. I have water on my floor. This kit should have everything you need and also includes a water filter. GE SIDE BY SIDE REFRIGERATOR PROBLEMS COOLING|GE SIDE BY SIDE REFRIGERATOR PROBLEMS. Ge spacemaker 6.0 cu ft compact refrigerator black:|GE SPACEMAKER 6.0 CU FT COMPACT REFRIGERATOR BLACK. It’s getting worse, as it’s been happening more and more. I had the same problem with the flapper not closing and ice forming. hi there Does anyone have any experience similar. my water DISPENSER gave me one more spurt then went dry! If only the water flow is broken, you may have a bad water valve on the back of the unit. They are all -up to that point, outside the fridge on the back, so they can’t be frozen. If I take my finger off the button or stop pressing against the back plate it keeps running another four ounces. Thanks. I will check about power outages over that time period. To start troubleshooting your refrigerator: 1) … I tried using a hair dryer to it and it will not thaw it out. I had a frozen water line and heard about defrosting with a hair dryer. Checked in back after moving refrigerator and lines OK. If you have the GE GSH25SGPASS fridge, it is most likely the heating element on the bottom of the ice tray. the inside of the fridge opening started leaking. User rating, 4.5 out of 5 stars with 31 reviews. However, suddenly, the ice is getting blocked up in the shoot and not coming through the door flapper. Otherwise it will again cause a failure in the future. Model: GSS23HSHSS. I have a GE GSS22JETACC which I already have replaced the water inlet valve last month. Indeed soldering might be beyond the technical skills of some people. Thank you Paul for such an informative article on Water Dispenser. While the temperature may only fluctuate slightly as a result, a light inside the refrigerator … It would be obvious though. How do I clean the inside of my refrigerator? I replaced the solenoid, but I don’t think it’s getting any voltage. Sounds like a bad part or the new part is incorrectly installed or, maybe something else is wrong. My icemaker doesn’t make ice. Sears Parts Direct has parts, manuals & part diagrams for all types of repair projects to help you fix your side-by-side refrigerator! Not sure how to fix it. Paul’s GE side by side refrigerator is not cooling correctly (model gss25tsre.ss). This morning, however, I pour ice and then water into a large glass, and the ice was melted before I finished filling the glass… the water dispensing was that hot. my recommendation is do not buy this brand. Any suggestions? Used the existing copper water line and also replaced the water filter. The ice maker/water work fine except it is freezing up on the bottom of the icemaker and on top of the shoot where the ice goes in to be crushed. Thank you so much. Could be. You should hear & feel a small click when the dispenser is fully depressed and another when you remove the glass. keep this site busy. A freezer should be between 0 to 5 degrees Fahrenheit. We turned the water off to the frig and didn’t attempt to try to fix it. I will look for a replacement bulb next. The odd part is that it only started doing this a few months ago… 7 years after I bought the house (and fridge). I have Mod. Several years later when the ice maker stopped working, I learned that the plastic tube bringing water into the fridge had split. The ice maker works fine but the flap will not close after dispensing ice. the ice falls into the bin. Did exactly what you showed and it works perfectly. I turned the dial up to 9 and it still seems warm. I’m not sure it can be dissembled and cleaned. Mine has been working great now for about 6 months. 1-24 of 38 items. Great Video! took it out now the fan and copm. The water and ice dispenser problem began intermittently on 3/2012. and just pulled the hose 2: and back. You will have to investigate this by removing the button panel and getting access to the switch. If you have not experienced the same issues with the ice not stopping when the paddle is released it is for sure the water inlet solenoid. I changed my water filter and had a repairman come several times with no luck. Water dispensor works but ice cubes or crushed ice does not. Try warming it with a hairdryer (careful not to melt anything but ice) and try cleaning it really good. Seems like a control panel issue, right? Some general advice – Go to our home page. still had a water leak after they fixed the hook-up at the bottom of the waterline at the bottom but a little plumbers tape fixed that…too lazy to call them back a 4th time! Can you reply here with it? You could try or otherwise replace the parts. Although I fix a lot of things, I would never have thought that the problem with my GE side by side was a bad connector, as the performance of the control panel was erratic, and it seemed to be more like a control-board problem. 1023. Any sugggests on what number to call..etc would be so helpful. I have a 12 year old GE Monogram side-by-side refr., model# ZISW 360 DMB. If the refrigerator has a main control (with the exception of French door models) this section will show how to diagnose a defrost problem. I don’t necessarily need the water out of the fridge b/c of RO at sink but I would like to fix if I decide to sell the fridge. I cant say exactly how to install it but usually its somewhat obvious when looking at the new part. Seemed to be a blockage in the line. Thanks to those who posted suggestions on fixing these problems. it will take you to a page where you can see all parts available. Recently I put the hair dryer in the space where the actual dispenser is located and left it in there wedged for about 10 minutes. Also when pressing either button it starts making a flopping type noise in the back of the freezer. I looked around the refrigerator and don’t see one. Perhaps there is a buildup of ice on the mechanism. Chat (offline) Sears Parts Direct. Here’s a video that explains the entire process and gives you the model number: http://www.youtube.com/watch?v=BdNX3LteJTw. It stopped dispensing water and the light is blinking constantly on the front panel. It is worth trying to replace the control board. I tried several methods and a lot of time to thaw it. My GE profile Arctica has all the same problems altho its rather weird. October 13, 2020. The other cause of this problem is when the main control board located on the back of the refrigerator stops working correctly. You choose which you’d like by selecting the button on the control touch panel. We closed the door and everything is working fine except our ice maker is no longer making ice. Also, the displays in the fridge are out as well. Profile refrig until it finally stopped working. Staff member. My blog site is in the very same niche Check that first. I did remove button board and PWB to inspect but did not see any broken components. We are all kinda of grossed out by this and no one will drink the water. Other suggestions are welcomed. I called an appliance repair place and they quoted me $700 for a new door. I have a GE side by side with the water/ice dispenser … my concern is that the “trigger” to dispense is getting progressively more difficulty to activate … I am concerned that at some point it will break. In my case I could see that there was corrosion on the wires. This is not uncommon on the GE side by sides. Fingers crossed. A: Hi - Thanks for viewing GE Model PSS28KSHSS! With the solenoid pointed in to the cup, have a friend press the dispenser switch on the front of the fridge as if they were going to fill a glass of water. The ice dispenser will not switch back to cubes after my wife gets her crushed ice. Any other ideas of why cleaning frig would cause water to stop working? Add to Cart. I was ready to order a new control panel for the dispenser when I read your posts and found that someone was able to get the ice and water to work by removing the light bulb. Here’s the scoop: the water won’t dispense (the LED won’t even light up). Watch this video and follow the troubleshooting steps. Just my two cents! That is why I suggested the use of dielectric paste on the crimp connector opening to seal the wires from the water vapor. Very weird. It lets me toggle from water, crushed ice and cubed ice (with nothing dispensing)-but when I try to turn the light on, it goes to the same temp adjust control numbers on the LED and the light won’t go on. It refuses to change from warning stage even tho a new filter has been installed. It did stop when we put in a new filter and we hope that’s that, but time will tell. I have a GE Profile side by side, french door freezer on the bottom (model PGSS5RKZSS). Stainless Side-By-Side Refrigerator Home Support Refrigerator Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005 If it hasn’t been used for over a year do I need to do anything like changing the filter or cleaning the line somehow? DONT UNDERSTAND. A repairman told us that we would have to defrost the unit, HA! Ice maker has been working and dispensing OK. I will ask my sister about maintenance history on that fridge.It may have had a leak on the coils reservoir & instead of replacing with new coils, they by- passed them & now the water goes straight from the water inlet in the back straight to the dispenser.Bingo.Next time i go there, I will ask my sister to unload the bottom shelves. How would I find the model number? Great video! Flushed out gallons of water and still get traces on green imbedded in the ice cubes. Second most likely is a failing water inlet valve that is designed to only open when energized. Freezer would get up to about 35 F and the fridge would be about 65 F. After a day or two, it would start working again and cool properly. Yes, thawing things out can help solve many ice maker issues. GE Appliances offers troubleshooting support for refrigerators and freezers. Now the back plastic part 355 (rear plug on auger that helps keep ice in bucket) kind of being smashed apart. I am going to try to replace the board on the frig to see if that will get my water working again. Initial remedy was to empty all the ice if it was full. GE sent replacements.. 2. I fear prying it off may break the trim piece. this GE refrigerator repair guide will discuss thermistors. The fridge cools fine just the darn dispensers won’t work with a bulb in, so could the bad circuit board be the one behind the dispenser rather than the main circuit board? I thought your readers may be interested in this. Any ideas. I thought I was done with, however after about 3 hours it froze up again. After a few days the display inside the frig portion would go out or flicker. Shelves too small in freezer causing them to crash to bottom of freezer. Purchased a new GE Refrigerator with Water and Ice cube dispenser . My GE side-by-side refrigerator is now in a competition with the Kenmore elite (Whirlpool made) dishwasher as the worst appliance ever owned by Handyguy Paul. Hmmm, That is a tough one. Hello I have the same problem of the hole in the bottom of the freezer not draining. ice is fine. The fridge and freezer are cooling just fine but my digital readout shows 72/89. I went to get ice and the part that moves just broke. Help! Its got frost on inside back of freezer, freezer is colder than fridge side. Replacing the water tank was a snap after watching your video. When push lever with ice on, I here click-click from rear when press lever, and small click when release. as yours and my users would truly benefit from a lot If you have a GE side-by-side refrigerator, chances are good that it also has a built-in ice maker. Thanks. Thanks for the moral support and good advice. H20 keeps running out of the ice maker after the tray is full for several seconds. HELP. When tracing back the supply line, looking for a filter. Most likely, you have a failed dispenser switch (I.e. Water and ice-dispenser work. When I joined forces with Brian to create the Handyguys Podcast I had no idea that so many subjects for future posts existed in my kitchen. Water and ice dispenser and night light stopped working. Any suggestions? Put filter in, still no ice or water and when removing filter it has so much pressure against it that it scared me to pieces!!! I would try cleaning with CLR first. i had it set at 5 while away…tried it at 3 all day to see if that helped…it didn’t. Any ideas??? Step # 2 – Slide out the refrigerator to gain access to the rear side; ... this one and your original on the same topic. During this process, we took of the freezer door not knowing if something had broken and now the freezer door when you open does not always trigger the freezer light to come on. I have a GE side by side and the water and ice dispensers both stopped at the same time. What causes this and how do I fix it? If the hole or hose is clogged, the water will run to the bottom of your freezer and possibly out to the floor. PROBLEM: Motor in FREEZER makes load noise, sometimes very load. Glad you got it worked out. We also have installation guides, diagrams and manuals to help you along the way! Finally solved multiple problems with the refrigerator. If you have foreign matter in the water, just run a gallon or two of water through the system to flush it out. The model number is usually on the back or edge of the door or at the bottom front. Perhaps this is your issue? I wrote in about 3 months ago a because of the frozen water line and to let you know it was working great. However, the fridge and freezer are still cooling fine. My refrigerator is leaking, sweating, or collecting moisture between the doors. Regards! You can try putting all your food in an ice chest and thawing out the freezer to see if you can get the tube working or you can just replace the tube. Otherwise, you can leave the freezer door for a spell to warm it up and see what happens. I have a model gd5rvaxvb01 whirlpool side by side fridge. It seems like the longer you leave it alone–the more water comes out before is does this. I am trying to figure out how to replace the plastic moveable part on the front door of my refg. You should be able to get it at the home center, hardware store and auto parts store or online here http://astore.amazon.com/handyguys-20/detail/B000LJBPFY. The GE is the story of two sides: the fridge generous and multifunctional, the freezer cramped and limited, but still functional. I would unplug the solenoid to see if it releases then. Download the manual for model GE GSHS6KGZBCSS side-by-side refrigerator. My GE side by side, when we get water out of the door it rattles and eventually stops dispensing water. Here is a new one. From what I am reading it sounds like a “water valve”. HELP! I saw some people suggest cleaning saddle valve. I have been using a hair dryer to thaw out my water line with good success. The only problem I have with the refrigerator is the water pressure isn't very good, but it could be a problem on the house end and not the fridge's fault. Varies from mild to fluctuating loud noise from the back upper section. The flapper may need adjusting or your solinoid went bad. Right, because guns are funny and should be played with and kids should get this idea from adults so they can see how not serious guns are. We turned off the water supply in the basement. So, if there is no obstruction, then the electrical solenoid must not be releasing. Is it possible that the filter is clogged and blocking the water dispenser? Often this is due to a bad gasket letting warm moist air into the freezer. No one tests refrigerators like we do. To test it out, rather than go to the hassle (and potential hardware floor damage) of pulling out the fridge to partially cut off the water at the valve behind it, I simply went to the main water valve for the house (it should be near your water heater) and cut the water off there. What can I do? I know its a pain but that can often fix things. My dishwasher problems (and fixes!) Why is that? GE Model GSHL5MGXBELS Refirgerator (approx 5 yrs old). In the meantime i stumbled upon a video that suggests using a 8-9 inch piece of weed wacker line to break through the frozen area which is usually about 2.5 inches back from the outlet. I recently encountered a situation on my GE refrigerator side-by-side not dispensing water, but still making ice cubes. GE Electronic Refrigerator Defrost Problem Note: This section applies to all GE side-by-side, some GE top freezer models, and some GE bottom freezer models with main control boards. The drain opening on a GE side-by-side refrigerator/freezer is actually on the back wall of the freezer compartment, but the way you access it depends on the model. I have a GE side by side refridg that the water was always freezing up and I would take the hair dryer for about an hour to thaw out the lines. We are no longer getting ice, but we are getting puddles in front of the freezer compartment every once in a while. no lights come on and no buttons work. Looking at all the comments, I tried them all. In addition, when you install a PRV you’ll also need to install an expansion tank near your water heater. This sends power to the water inlet valve and water should shoot in to your cup. Taking the third position is KitchenAid’s side by side refrigerator which… Am I stuck having the service man come out? Result: still no water dispensing. 2019-09-24 15:15 by Giantoro. Thank you! I am having the same troubles with my side by side. This should help you to determine if your issue is electrical. Lind: You need a new flapper: either the plastic has broken that holds the rubber gasket of the flapper or the solenoid that closes the door. Repairing or replacing the gasket will usually clear up the issue. Make sure its not touching a hot water supply line. Any help would be appreciated. i have a kenmore elite trio. Then reinsert the ice bin. The best thing to do is to leave the trim bezel in place. Can you help me? Water lines are clear and water valve has been replaced. Lately our water dispenser has been making a jackhammer type noise intermittently. Hi, my water was not dispensing from my fridge for a few weeks unit I decided to do something about it. It does make cbes but when you press dispense for cbes or crushed ice the lights seem to dim but it will not rotate the auger. The switch behind the dispenser area has lost its ‘clicky-clicky’) or the mechanics in the dispenser assembly are hanging /binding up during operation. Have you checked the auger area to see if there are frozen ice cubes in there? Ge Side by Side Refrigerators Pdf User Manuals. I have used this method several times and just keep the water bottle handy for future use. 10. Are you sure you are doing it correctly? For reference I have a GE Profile Refrigerator with Model# PSS26MGPA WW. It worked AWESOME for about 3 weeks. I have a new problem that seems to yet be addressed. To do it this way, cut it off completely, then open up a faucet. Checked for water leaks and found none. GE 21.9-cu ft Counter-depth Side-by-Side Refrigerator with Ice Maker … Funny thing water isn’t compressible but air is. Yes, its mold. At this moment My Dispenser console is not lighting up at all. GE GSH25JSDBSS side-by-side refrigerator parts - manufacturer-approved parts for a proper fit every time! With time, you may need to troubleshoot your refrigerator's ice maker or even reset it. Hi John, I was about to order a circuit board when I came across this. During a time when the water is not working you will need to remove the 2 screws securing the water valve to the back of the fridge, gently pull the water valve out slightly leaving all hoses on connected. Thanks for the help anyways. Plus, you can get a side-by-side refrigerator to match the color of your range and other kitchen appliances. thanks for the info right as rain on fix. Enter the model of your fridge. Get performance ratings and pricing on the GE Profile PSS28KSHSS refrigerator. I too have a GE side-by side, and my water and ice maker work fine….most of the time. I have actually seen this same issue. See Video for more details. I really messed up! View Specs. By the way, we used fuel line tubing from a model airplane–worked great! Please enter one or more characters. It then passes through a hose to a pan in the back of the unit where it evaporates. Also the door open indicator stay lite for about 25 seconds after the door is closed during which time I can’t request water. Moreover, the layout of your kitchen combined with many configurations available (example: French door, side-by-side, counter-depth, and more) make the decision process complicated. After 5 minutes it starts all over again. THINKING IT IS A DEFROSTING ISSUE. Is there a drain tube inside the door that might be clogged? Have had a chronic problem of a frozen water line to the dispenser. The repair is on a Whirlpool but the symptoms are very similar. My GE side by side fridge is not up to par on the fridge side. I have a GE side-by-side refrigerator with built-in ice-maker and cold water supply (the unit is about 15 years old). On the right side, where the flapper arm goes into the solenoid, it’s easy to get the flapper arm on TOP of the solenoid, instead of threaded through the middle like it should be. Shop the Collection. Problems immediately with the refrigerator. This will save you some money and a bunch of headaches. I s hold have listened to my gut and told him to back off, as the wires barely made their connections to the control board. The heating element is not separately replaceable, you have to do the whole icemaker. , Handyguy Paul has a video showing the water tank replacement. I’m an appliance guy and have created a tool that can thaw a frozen dispenser line in about 30 seconds. If this heating element is faulty, the ice will be very difficult to push out. His writing has appeared for more than 15 years in many news publications including the "Tennesseean," the "Tampa Tribune," "West Hawaii Today," the "Honolulu Star Bulletin" and the "Dickson Herald," where he was sports editor. I got the water to work again on my GE side by side by leaving the freezer open for a half hour. I watched the podcast and agree its very informative, however it didn’t address my issue. My freezer is running constantly and I don’t see any way to turn it down. I used tape to connect the tube to a water squeeze bottle. After about 20 minutes I tested the water…..no good. Now whenever I go to fill a glass of water from the dispenser, the water comes out at full stream at first, then you hear a funny “pahlump” sound and the stream drops down to a trickle.